Software Policy

Updated on January 6th, 2025

Snippets AI Software Policy for Desktop and Mobile Applications

At Snippets AI, we are committed to providing efficient and user-friendly software solutions, including our desktop and mobile applications, browser extension designed to enhance productivity through text expansion. This policy outlines the terms of use, guidelines, and responsibilities associated with using our software.

License and Usage

License Grant: By downloading and installing the Snippets AI text expansion application (desktop or mobile), you are granted a non-exclusive, non-transferable, and limited license to use the software solely for personal or business use in accordance with this policy.

User Restrictions: You may not:

Modify, reverse-engineer, decompile, or disassemble the software. Share, distribute, sublicense, lease, or rent the software to any third party. Use the software for any unlawful purpose or in a way that violates any applicable laws or regulations.

Updates and Modifications

Automatic Updates: Snippets AI may provide automatic updates to improve functionality, security, or performance. By using the software, you consent to these automatic updates, which may be installed without prior notification.

Feature Changes: We reserve the right to add, modify, or remove features of the software at any time, which may result in changes to its functionality or performance.

Data Privacy and Security

Data Collection: Snippets AI is committed to protecting your privacy. The software may collect non-personal usage data to improve the product experience. We do not collect or store any of your personal text entries, snippets, or other user-generated content.

Data Encryption: All data transmitted between the application and our servers is encrypted using industry-standard protocols to ensure the security of your information.

Third-Party Services: Our software may integrate with third-party services for enhanced functionality. Please review the privacy policies of these third-party services to understand their data practices.

User Responsibilities

Content Ownership: You retain ownership of all text entries, snippets, and other content you create using the software. You are solely responsible for the legality and appropriateness of the content you create and share. Security Measures: Users are responsible for maintaining the security of their accounts and devices. This includes using strong passwords, enabling device security features, and promptly notifying Snippets AI of any unauthorized use or security breaches.

Support and Maintenance

Customer Support: Snippets AI offers customer support for troubleshooting, inquiries, and assistance. Contact our support team at team@getsnippets.ai.

Maintenance: Snippets AI will provide ongoing maintenance, including bug fixes and software updates, to ensure the continued operation and security of the applications.

Termination and Suspension

Termination: Snippets AI reserves the right to terminate or suspend your license and access to the software if you violate this policy or engage in any activity that disrupts or harms the service, other users, or Snippets AI.

User-Initiated Termination: You may terminate your use of the software at any time by uninstalling the application from your device. Please note that termination does not entitle you to any refunds for subscription-based services.

Limitation of Liability

Snippets AI will not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of, or inability to use, the software. This includes, but is not limited to, damages for loss of data, loss of business profits, or business interruption.

Changes to This Policy

Snippets AI reserves the right to modify this software policy at any time. Any changes will be communicated through updates on our website or via email notifications. Continued use of the software after policy changes constitutes acceptance of the revised terms.

Governing Law

This policy and your use of the software are governed by the laws of the country in which Snippets AI is headquartered in Latvia without regard to its conflict of law principles.

Contact Information

For questions or concerns regarding this policy or the use of our software, please contact our customer support team at team@getsnippets.ai.